Privacy Policy

1. Introduction

At Ghirardellisale, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, ghirardellisale.com, and purchase our bulk chocolate products.

2. Information We Collect

To provide a seamless shopping experience, we collect information that helps us fulfill your orders and improve our services:

  1. Personal Identification Information: This includes your name, shipping address, billing address, email address, and phone number provided during checkout.

  2. Transaction Details: Information regarding the products you purchase and the total amount of your transactions in USD.

  3. Technical Data: This may include your IP address, browser type, and device information used to access our site, which helps us optimize our web performance.

3. How We Use Your Information

We use the collected data strictly for business purposes to ensure you receive the best possible service:

  1. Order Fulfillment: To process your payments, manage your 1-3 day shipping preparation, and ensure delivery within the 6-12 day window.

  2. Customer Support: To communicate with you regarding order updates, tracking information, or your 60-day return inquiries.

  3. Internal Improvements: To analyze website traffic and shopping trends to enhance our product offerings and user interface.

  4. Marketing Communication: If you opt-in, we may send you updates regarding new premium bulk collections or special promotions.

4. Data Security

We implement industry-standard security measures to protect your personal information. Your payment details are processed through secure, encrypted gateways to ensure that your financial data remains confidential and protected against unauthorized access.

5. Information Sharing

We do not sell, trade, or rent your personal identification information to third parties. We only share necessary data with trusted service providers who assist us in operating our website and conducting our business, such as:

  • Shipping carriers to deliver your bulk chocolate cases.

  • Payment processors to securely handle your USD transactions.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience. These small files allow us to remember the items in your shopping cart and recognize you on return visits. You can choose to disable cookies through your browser settings, though this may affect some functionalities of the site.

7. Your Rights

You have the right to access, correct, or request the deletion of the personal information we hold about you. If you wish to update your account details or unsubscribe from our mailing list, you may do so at any time through your account settings or by contacting us directly.

8. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please reach out to our privacy team:

  • Website: ghirardellisale.com

  • Email: press@ghirardellisale.com