Shipping Policy

1. Our Shipping Commitment

At Ghirardellisale, we are committed to delivering our premium chocolates to your doorstep in the most efficient and reliable manner. We understand that timely delivery is crucial, especially for events and special occasions, which is why we have optimized our logistics to offer a seamless shipping experience.

2. 100% Free Shipping

We believe in straightforward and transparent pricing.

  • Zero Shipping Fees: We offer Free Shipping on every single order placed on our website, regardless of the order size or weight.

  • No Hidden Costs: The price you see for our bulk cases is the final price you pay—no additional shipping or handling fees will be added at checkout.

3. Processing and Handling Time

To ensure your order is prepared with care:

  • Order Processing: All orders are typically processed, packed, and dispatched within 1 to 3 business days.

  • Business Days: Our warehouse operates from Monday to Friday. Orders placed over the weekend or on holidays will be prioritized for the following business day.

4. Delivery Timelines

We strive to get our products to you as quickly as possible.

  • Estimated Delivery: Once your order has been shipped, the standard delivery time is 6 to 12 days.

  • Standardized Service: This delivery window applies to all orders, including our standard and expedited logistics routes, ensuring a consistent arrival expectation for every customer.

5. Tracking Your Order

Transparency is key to our service.

  • Shipping Confirmation: As soon as your package leaves our facility, you will receive a shipping confirmation email containing your unique tracking number.

  • Real-time Updates: You can use this tracking number on our website or the carrier's portal to monitor your shipment’s journey in real-time.

6. Important Shipping Information

  • Currency: All shipping-related transactions and records are maintained in USD.

  • Address Accuracy: Please ensure that your shipping address is entered correctly at checkout. We are not responsible for deliveries to incorrect addresses provided by the customer.

  • Package Condition: We take great care in packaging our bulk chocolate cases to ensure they arrive in perfect condition. If your package arrives damaged, please contact our support team immediately.

7. Contact Our Shipping Team

If you have any questions regarding the status of your shipment or our delivery process, our team is here to help:

  • Email: press@ghirardellisale.com

  • Website: ghirardellisale.com